Here are three things you should never do if you have a garage door broken spring:
Don't open the door with the wall- button/ remotes/ keypad/ phone app without disconnecting the garage door opener.
This could cause severe damage to your garage door opener and break it. The garage door opener is connected to the torsion springs with a bracket. In some cases, if you try to open the garage door with a broken spring, a bend could happen to this bracket and bend the garage door itself.
We don't recommend replacing the spring yourself.
This is a job for a professional garage door repair company. It is dangerous and unnecessary. Every spring has a different size, length, and diameter that the garage door technician will measure and replace with the same type of springs.
Don't ignore the problem.
Ignoring a garage door’s broken spring will only worsen the situation and could eventually lead to a complete failure (garage door off track, loose cables, etc.).